Kholovip places the highest importance on your personal privacy. This policy details what data we collect, why we collect it, and how it is kept secure.
Six core principles kholovip follows to protect your privacy
All your personal data and transaction records are secured with SSL/TLS encryption. No third party can access this information.
Kholovip will never sell your personal data to third parties. Your privacy is at the core of our business model.
Only the information strictly necessary is collected. Each piece of data has a clear purpose, and once that purpose is fulfilled, the data is deleted.
We are fully transparent about what data we collect and how it is used. You can view or delete your information at any time.
You can request to update, correct, or delete your personal data at any time. Our support team will take action within 48 hours.
Your data is stored securely on internationally certified servers. Regular security audits are conducted and access is strictly controlled.
Welcome to kholovip. We operate a trusted online betting platform for bettors across Bangladesh, and protecting your privacy is one of our top priorities. This privacy policy clearly explains how kholovip collects, uses, stores, and safeguards your personal information.
By using the kholovip website or app, you are considered to have accepted this privacy policy. Please read it in full before using the platform. If you have any questions, our support team is always available to help.
This privacy policy applies to all kholovip services — including the website, mobile app, live chat, email communications, and any other digital channel. We follow international data protection standards and continuously improve our systems to keep your information secure.
This privacy policy was last updated in January 2026. You will be notified at your registered email address of any changes.
Kholovip only collects information that is necessary to deliver our services, maintain security, and meet legal obligations. We do not collect data beyond what is required. A detailed breakdown is provided below:
| Data Type | Description | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Registration & Notifications |
| Financial Information | Mobile banking number, transaction history | Payment Processing |
| Technical Information | IP address, browser type, device information | Security & Fraud Prevention |
| Usage Data | Betting history, favorite sports, login times | Service Improvement & Personalization |
| Cookie Data | Session data, preference settings | Improving User Experience |
Important: kholovip never collects or stores full bank card numbers or PIN codes. Payment information is processed exclusively through encrypted channels.
Kholovip uses collected data for specific, clearly defined purposes. We never misuse data or use it beyond what has been disclosed. The primary purposes for data use under our privacy policy are listed below:
To facilitate registration, login, KYC verification, and account security.
To manage deposits and withdrawals smoothly and verify transactions.
To send important updates, promotional offers, and provide customer support.
To detect suspicious activity and maintain the security of the platform.
To analyze usage patterns and improve your experience on the platform.
To meet regulatory requirements and fulfil our legal obligations.
Kholovip uses cookies to enhance your browsing experience and keep the platform running smoothly. Cookies are small text files stored in your browser. The types and purposes of cookies we use, in accordance with our privacy policy, are outlined below:
You can disable cookies at any time from your browser settings. Keep in mind that turning off essential cookies may cause some features on kholovip to stop working properly.
Kholovip applies industry-leading security measures to protect your data. Our security team monitors systems around the clock. The following security layers are maintained in accordance with our privacy policy:
All data transmissions are secured with military-grade encryption, the same standard used in the banking sector.
An additional layer of security is applied at login via mobile OTP.
Advanced firewall systems and DDoS protection are active around the clock.
Regular penetration testing is conducted by third-party security experts.
Only authorized personnel can access specific data, and all access is logged.
Regular encrypted backups ensure your data remains safe under any circumstances.
Under kholovip's privacy policy, your data is retained only for as long as necessary. Once the purpose has been fulfilled or the legal obligation has lapsed, your data is securely deleted.
| Data Type | Retention Period |
|---|---|
| Account Information (Active Accounts) | For as long as your account remains active |
| Transaction Records | 5 years (legal requirement) |
| KYC Verification Data | 5 years after account closure |
| Betting History | 3 years |
| Support Contact | 2 Years |
| Login Logs & IP Data | 12 months |
| Marketing Preferences | Until consent is withdrawn |
| Cookie Data | Until session ends or up to 12 months |
Under kholovip's privacy policy, you have full control over your personal data. Your rights are described in detail below:
You may request to view what data we hold about you.
You may request corrections to any inaccurate or outdated information.
You can request deletion of your data unless we are required to retain it by law.
You may request that we stop using your data for specific purposes.
You can request a download of your information in a readable format.
You can object to marketing communications or specific data processing activities.
To exercise any of your rights, email us at support@kholovip.app. We will respond within 48 hours and take action within 30 days.
Kholovip strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal data from minors, in line with our privacy policy. Age verification is mandatory at the time of registration.
If we become aware that a minor has created an account or that we hold their data, the account will be closed immediately and all associated data will be deleted. If a parent or guardian suspects their child is using kholovip, please contact support@kholovip.app without delay.
Warning: Creating an account on behalf of a minor using false information is a serious violation of this privacy policy and our terms and conditions.
Kholovip's servers and infrastructure may be located across multiple countries. If your data is transferred internationally, we ensure that the destination country has adequate data protection measures in place. Where such protections are insufficient, we enforce contractual safeguards to cover the gap.
For international transfers, we always adhere to international data protection standards and ensure your data receives the same level of protection. Our privacy policy applies in all cases.
Kholovip may update this privacy policy from time to time, driven by new legal requirements, technological changes, or service improvements. We will provide advance notice of any significant changes.
Check back on this page regularly to stay informed about the latest version. The date of the most recent update is always displayed at the top of the page.
If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. kholovip's data protection team is ready to resolve any issues you may have, promptly.
For privacy-related requests, please include "Privacy Request" in the email subject line so your message is routed to the right team without delay.